Downloads

When can I download the product I purchased?

As soon as you have purchased a product it will be available to download.

My download failed, can I try again?

It is unlikely your internet connection will fail during the download, but if it does, you may try downloading again. You may try three times within 10 days to download your purchased files.

How large are the files?

The downloads are extremely small, less than 100KiB. With a normal internet connection, downloading your purchased files should take only a few seconds.

What format are the downloads in?

If you choose a windows download, the files will be in a .zip archive. You will need a .zip archive extractor to use the files. If you choose a linux download, the files will be in a .tgz (.tar.gz) format. You should have tar and gzip installed by default in your linux distribution.

May I copy the downloads to another computer?

Read the license corresponding to your download. In short, if you don't have a developer download, then you may only copy the downloads to computers you own. If you have a developer license, then you may copy the download. However, if you distribute it to a computer you don't own you will need to pay the quarterly fee described in the license.

May I make backups of the download?

It is strongly suggested that you make a backup of any downloads. You may make as many backups as you require, so long as you follow the license.

May I return a download?

See our returns policy about returning a download.